Vestiging FRED: Open tot 21:00 uur
Vestiging CENTRUM: Open tot 19:00 uur
  1. Home
  2. >
  3. Boeken
  4. >
  5. Auteur
  6. >
  7. J. Lynch

Psychology of Customer Care

€ 68,59
ebook

Ebook direct te downloaden
Teruggeven of ruilen niet mogelijk!

Psychology of Customer Care
J. Lynch

Lees meer over Psychology of Customer Care door J. Lynch

A Revolutionary Approach
This book breaks new ground on customer care. Drawing on the author's international experience and research, it provides new insights into helping customers make the best use of their time when dealing with YOUR organisation. Guidance is given on 'time shaping' for optimum customer satisfaction. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.
Lees meer Lees minder
0 Beoordelingen
Toon alle beoordelingen
Productinformatie
  • Editie:PDF met Adobe DRM  Meer informatie
    Meer informatie
  • ISBN: 9780230375321
  • Auteur: J. Lynch
  • Uitgave: Palgrave Macmillan UK
  • Jaar van uitgave: 1992
  • Taal: Engels
  • Artikelnummer: 58464311
Lees meer Lees minder
€ 68,59
ebook

Ebook direct te downloaden
Teruggeven of ruilen niet mogelijk!

Even geduld AUB ...
Laden even geduld aub ...