FRED (Den Haag): Open tot 21:00 uur
CENTRUM (Den Haag): Open tot 18:00 uur
DELFT: Open tot 18:00 uur
MALL: Open tot 20:00 uur
  1. Home
  2. > Boeken
  3. > Studieboeken
  4. > Economie

Sustainable Customer Experience Design

Bert (NHTV Breda University of Applied Sciences, the Netherlands.) Smit
€ 42,50
Lees meer over het Paagman Privilege Programma  prijs v.a. € 36,13
Extra voordeel
Verwachte levertijd:
2 - 3 werkdagen.
Op bestelling
(2-3 werkdagen)

Omschrijving

Co-creating Experiences in Events, Tourism and Hospitality
"Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development. The book offers an innovative approach for successfully creating experiences for (potential) customersthat is based on combining insights and methods from the world of design and the social sciences. What's more, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach. Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of events, tourism and hospitality management, but also related fields"-
Lees meer Lees minder
0 Beoordelingen
Toon alle beoordelingen
Productinformatie
Lees meer Lees minder
€ 42,50
Lees meer over het Paagman Privilege Programma  prijs v.a. € 36,13
Extra voordeel
  • Aantal Prijs per stuk
  • 1 - 9 € 42,50
  • 10 - 29 € 40,38
  • 30 + € 38,25
Verwachte levertijd:
2 - 3 werkdagen.
Op bestelling
(2-3 werkdagen)
Even geduld AUB ...
Laden even geduld aub ...